About
Local relationships and ongoing accountability
Managed AI Canada helps small and medium-sized businesses introduce AI into their existing workflows without having to build an internal AI team.
Meet Duncan Muir, founder
Duncan brings more than 20 years of experience in IT, cloud, and managed-services sales, building and supporting customer relationships around managed hosting, AWS, cloud infrastructure, and managed services.
He has worked with solutions architects, engineers, support teams, and delivery teams, and has managed customer relationships from initial discovery through onboarding, renewal, and expansion.
Managed AI Canada starts in Vancouver and the Lower Mainland so Duncan can meet customers in person, understand how their business actually runs, and build long-term relationships.
Experience
- Hostway: managed hosting sales and account management; more than 300 customer accounts
- Reliam / Mission Cloud: managed AWS services sales
- Multi Cloud Consulting: founder; cloud consulting. Approved Rackspace Technology Referral Partner
- FuseForward: developing and expanding cloud-services relationships
- Westpac Broking: trading representative; Employee of the Year (2000)
Education & credentials
- Bachelor of Commerce, University of Victoria
- AWS Certified Cloud Practitioner
- Canadian Securities Course
Case study · Founder pilot
Multi Cloud Consulting
Duncan already uses this model to run his own business, Multi Cloud Consulting (multi-cloud.ca). It is our first case study and the basis for customer demonstrations.
Website rebuild & migration
A redesign of multi-cloud.ca and migration to a new server, including SSL certificate installation and security hardening.
Scheduled LinkedIn content
Posts are drafted on a schedule and published only after Duncan approves them: the draft-and-approve model in action.
Daily job & lead alerts
A scheduled daily summary of relevant opportunities, delivered every weekday morning.
The pilot also gives us real operating experience: what needs a human sign-in, how often connections need attention, and what usage costs look like. We use that to set sensible package limits. Results are described factually; measured outcomes will be added as they are tracked and as customer pilots complete.
What we focus on
Four practical service areas. Three monthly packages. Clearly scoped AI Projects. Local relationships and ongoing accountability.
Our goal is not to offer everything AI can do. It is to deliver a small number of useful workflows consistently, and build from proven customer results.
What we don’t do
To stay focused, Managed AI Canada is not:
- A full-service marketing agency
- A general IT help desk
- A cybersecurity provider
- A cloud-infrastructure MSP
- A custom software development agency
- A provider of unlimited AI automation
Not sure where AI fits?
Start with a paid AI Opportunity Assessment. We review how your team works today and leave you with prioritized, practical recommendations, whether or not you continue with us.