Privacy Policy

Managed AI Canada (“we”, “us”) is based in Vancouver, British Columbia. This policy explains how we handle personal information collected through managedai.ca. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Information we collect

• Information you give us: when you submit our contact or assessment form, we collect your name, email address, phone number (optional), business name, team size, and your message.
• Technical information: our web server keeps standard logs (such as IP address, browser type, and pages requested) for security and troubleshooting.
• Cookies: this site uses only the cookies needed for it to function. We do not use advertising cookies.

How we use it

• To respond to your enquiry and book an assessment or meeting.
• To prepare proposals and provide services you request.
• To keep the website secure and working properly.

We do not sell your personal information, and we do not use your enquiry for unrelated marketing without your consent.

Sharing and service providers

We share information only with service providers who help us operate, such as our website host and email delivery provider, and only as needed to provide those services. Some providers may store or process information outside Canada, where it may be subject to the laws of that jurisdiction.

Client engagements

When we deliver managed AI services, each client’s data is handled under a separate written agreement that sets out what information each workflow uses, approved providers and processing locations, access controls, and retention and deletion. Client data is kept separate for each client and is not used for any other client.

Retention

We keep enquiry information only as long as needed for the purposes above, or as required by law, and then securely delete it.

Your choices and rights

You can ask to access or correct the personal information we hold about you, or withdraw your consent, subject to legal limits. To make a request, email duncan@multi-cloud.ca.

Contact

Privacy questions: Duncan Muir, Managed AI Canada, Vancouver, BC · duncan@multi-cloud.ca

We may update this policy from time to time; the date above shows the latest version.